Any substantial business or organisation operates with the threat of a major interruption to their functions – from natural disasters due to flooding or fire, terrorist or criminal attacks [directed at the company or within their vicinity], political or special events in resident or neighbouring country through to medical issues including infectious diseases such as `bird flu’.   

For the company or organisation to maintain functionality under such occurrence; they need to organize, draft and implement emergency preparedness and emergency action plans that reflect the personnel, resources and productivity of the organisation.

Crisis Management centres on emergency planning methods for identifying and assessing hazards and vulnerabilities that require a crisis management team and emergency response plan. 

Our process assists clients to develop a standard methodology for organising, drafting and implementing emergency preparedness and emergency action plans, as well as related procedures. These seek to designate how response teams will function, chain of command and document actions for anticipated specific incidents. 

We assist with creating and training a Crisis Management Team from personnel within the company; arranging comprehensive plans to address likely scenarios, create decision making authorities, identify potential Emergency Incident Managers and designated back-up, specific protocols for dealing with scenarios most likely to occur crisis situations, coordination with Security and business recovery elements, and notification/communication mechanisms. 

Companies which operate in high threat and / or high consequences major business interruption, notably within the oil & gas sector, already have prepared Crisis Management Teams and plans in place. Most other companies outside these sectors lack such preparedness under the allusion that the threat is small or else the business consequences are slight.

However, the number and type of risks to companies have escalated in the past five years, with interrelatedness between different supply chains and client bases, a major incident in one country or sector can have a chain reaction to companies not obviously related to them [the recent uncertain political situation and natural disasters in Thailand affected manufacturing supply chains across South East Asia].

The adage `Failing to Plan is Planning to Fail' still holds true today, any responsible company or organisation needs to prepare and implement a Crisis Management plan. 

Contact Us

To discuss your Crisis Management and Business Interruption requirements on a confidential basis, call us on (03) 5518 2906 or send an email toThis email address is being protected from spambots. You need JavaScript enabled to view it.